Susan Clarke Originals

Redding, CA 96003
530-246-8880 phone

 

Hours

Monday - Friday
9:00 to 4:00 PST

Purchases can be made
online, or you can call, or fax your orders in.

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Shipping Information

Shipping charges for all orders will be added at the time we ship the order. We will determine the best and/or cheapest way unless you specify otherwise at the time of ordering. Please enter any shipping requests in the "Additional Information Box" at the bottom of the order page.

Effective July 2024

Due to the new shipping regulations imposed by the EU and the UK, we no longer ship to destinations in those countries. When we considered the time, expense, monthly fees, and paperwork, it makes no sense for us. We want our lives to be simpler, not more complicated.

Retail Customers

  1. For orders in the USA we normally ship First Class through the USPO in a padded mailer. 1oz-4oz in weight will be $3.50, which will cover most shipments. Larger orders, or items that need more protection, will be shipped in a small box, or sent Priority Mail. You will need to contact us if another form of shipping is preferred.
  2. International Orders, (except Canada), will be shipped through the USPO - Priority or Express Only. International First Class shipping services are so bad now, that in the last 8 months, we have had delivery problems with every single shipment. So we will no longer ship International First Class. Canada orders have not had any problems, so we will contiue to use first class shipping for Canadians. Be aware that sometimes customs agents can take a long time to process a package. We have had shipments sitting in customs for weeks and even months before being delivered.

Wholesale Customers

  1. Standard shipping for wholesale customers within the US is USPO with insurance. Depending on the value and weight of the shipment, we may decide to use UPS in the "Continental US", as sometimes UPS is cheaper than the postal service.
  2. International Orders will be shipped through the USPO "Priority International" under normal circumstances. Insurance is required on most shipments. Also, be aware that sometimes customs agents can take a long time to process a package. We have had shipments sitting in customs for weeks and even months before being delivered.


For your shopping convenience, we accept MasterCard, Discover, and Visa on our Secure Server.


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